1. Openness and transparency

ForeverOZ is committed to protecting your privacy and respects and upholds your rights under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (“Privacy Act”). By using this website, you agree to and consent to the collection, use, holding and disclosure of personal information by ForeverOZ as set out in this policy.

  1. Personal information

Personal information is information or an opinion about an individual whose identity is apparent, or can be reasonably ascertained, from that information or opinion. Personal information we may collect from you includes, without limitation, your name, address, email address, telephone number(s) and date of birth.

  1. Collection

ForeverOZ will collect personal information only by lawful and fair means and not in an unreasonably intrusive way. If it is reasonable and practical to do so, ForeverOZ will only collect personal information about you directly from you. ForeverOZ may collect your personal information from reputable third party lead generation sources for marketing purposes, but only where you have consented to the disclosure of your information to ForeverOZ and for ForeverOZ to send you marketing communications. ForeverOZ will not collect personal information unless the information is reasonably necessary for our functions and activities.

ForeverOZ may enter into arrangements with third parties to collect your personal information in circumstances where the third party notifies you, at the time of collection, that your personal information will be provided to ForeverOZ.

If you use a pseudonym when dealing with us or you do not provide identifiable information ForeverOZ may not be able to provide you with any or all of our services as requested. If you wish to remain anonymous when you use our website, do not sign into it, or provide any information that might identify you.

ForeverOZ requires individuals to provide accurate, up-to-date, and complete personal information at the time it is collected.

  1. What does ForeverOZ do with your personal information?

In addition to any purpose notified to you at the time of collection ForeverOZ uses your personal information for the purposes of:

  • providing our services to you;
  • our internal management needs;
  • our marketing activities;
  • responding to any inquiries or comments that you submit to us;
  • any other purpose you have consented to; and
  • any use which is required or authorised by law.
  1. Disclosure of personal information

ForeverOZ may disclose your personal information:

  • to third parties we ordinarily engage for the above purposes;
  • any person or entity to whom you have consented to ForeverOZ disclosing your personal information to; and
  • any person or entity to whom we are required or authorised to disclose your personal information to in accordance with the law
  1. Access and Management

You may request access to your personal information in our customer account database, or seek correction of it, by contacting our customer service team. See section 8: Contact information.

ForeverOZ may charge a reasonable fee that is not excessive to cover the charges of retrieving your personal information from our customer account database. ForeverOZ will not charge you for making the request.

If you believe that ForeverOZ holds personal information about you in our customer account database that is not accurate, complete, up-to-date, relevant or information that is misleading then you may request its amendment and ForeverOZ will respond to your request within a reasonable time. ForeverOZ will not charge you for correcting your personal information.

If ForeverOZ no longer needs your personal information for any the purposes set out in this policy, or as otherwise required by law, ForeverOZ will take such steps as are reasonable in the circumstances to destroy the information or to de-identify it.

ForeverOZ will take reasonable steps to protect the personal information it holds from misuse, interference, and loss and from unauthorised access, modification, or disclosure.

  1. Opting Out / Unsubscribe

At any time, you may opt out of receiving marketing communications from us. Unless you opt out, your consent to receive direct marketing communications from us and to the handling of your personal information as detailed above, will continue. Please let us know if you want to opt out.

  1. Cross-border disclosure

ForeverOZ may disclose your personal information to recipients overseas to assist ForeverOZ in providing you with products or services.

ForeverOZ will take such steps as are reasonable in the circumstances to ensure that the information that is transferred to third parties located outside of Australia will not be held, used, or disclosed by the recipient of the information in a manner that is inconsistent with the Australian Privacy Principles.

  1. Contact information

If you require further information regarding this policy or wish to make a complaint about a breach of the APPs by ForeverOZ, please contact us by phone number or contact through our website.

  1. ForeverOZ website

When transmitting personal information from your computer to a ForeverOZ website, you must keep in mind that the transmission of information over the Internet is not always completely secure or error-free. Other than liability that cannot lawfully be excluded, ForeverOZ will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of that information.

ForeverOZ website (www.foreveroz.com.au) may use “cookies” to help personalise your online experience and save you time. You have the ability to accept or decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website.

  1. Miscellaneous

ForeverOZ reserves the right to modify this Privacy Policy in whole or in part from time to time without notice and amendments will be effective immediately upon posting of the amended Privacy Policy on the ForeverOZ website.

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